We aim to ensure that your fragrance and wellness orders reach you safely and on time. Please review our shipping policy before placing your order.

1. Order Processing

Orders are carefully packed and processed after successful payment confirmation. Orders are generally dispatched within [1–3 business days].

2. Delivery Time

Once dispatched, orders are generally delivered within [3–7 business days], depending on the delivery location and courier service.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

4. Delivery Areas

We currently deliver to locations across India, subject to courier service availability.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared through your registered email address or mobile number, where applicable.

6. Delayed Deliveries

Delivery timelines may occasionally be affected by weather conditions, holidays, courier delays, incorrect address details, or other circumstances beyond our control.

7. Incorrect or Incomplete Address

Please make sure your shipping details are accurate before placing your order. Delays or additional charges caused by an incorrect or incomplete address may be the customer’s responsibility.

8. Damaged Package

If your package arrives damaged, please contact us as soon as possible with your order number and clear photographs/videos of the package and product so that we can review the issue.

9. Undelivered or Returned Orders

If an order cannot be delivered because of an incorrect address, repeated delivery attempts, or the recipient being unavailable, the package may be returned to us. Re-shipping may be subject to additional shipping charges.

10. Contact Us

For any questions regarding shipping or your order, please contact us through the contact details provided on our website.